Instructor: Mark Kitabayashi
This course provides agents with the latest in high customer service standards through a look at the Code of Ethics and the changes that have been implemented for the current year. Learn how to avoid the pitfalls of an ethics violation and what the process is when a violation does occur. Learn the options for settling disputes with clients, customers and other practitioners. Learn how to run your business ethically! This day is filled with real-life experiences, practices and exercises, and thought-provoking information.
This course satisfies the required NAR Code of Ethics Training for 2022-2024.
This is a virtual class and DOL requires that you have a camera on and be engaged throughout the class to receive clock hours.
Please remember that 48 hours’ notice of cancellation is required to receive a refund.
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48-hour notice of cancellation is required for refund.